Terms and Conditions

Welcome to Altanox.in (the “Website”). These Terms and Conditions (“Terms”) govern your use of the Website and the services offered by Altanox (“we,” “us,” or “our”). By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use the Website.

1. Use of the Website:

You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to use the Website:

• In any way that violates any applicable law or regulation.
• To infringe upon the rights of any third party, including intellectual property rights.
• To transmit any material that is harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable.
• To interfere with or disrupt the Website or any servers or networks connected to the Website.
• To attempt to gain unauthorized access to the Website, any portion of the Website, or any other systems or networks connected to the Website, through hacking, password mining, or any other means.

2. Intellectual Property:

The Website and all content and materials on the Website, including trademarks, copyrights, logos, designs, and images, are the property of Altanox or its licensors. You may not use any of this content or materials without our prior written permission.

3. Orders and Payment:

• You may place orders for our products through the Website. When you place an order, you agree to pay the price listed for the product, plus any applicable taxes and shipping fees.
• We accept various payment methods as displayed on the Website. You are responsible for ensuring that the payment method you use is valid and authorized.
• We reserve the right to cancel any order at any time for any reason.

4. Shipping:

• We offer free shipping on orders above Rs.500. For orders below Rs.500, a flat rate shipping fee will be applied.
• You can find more details about our shipping policy on the Shipping Policy page.

5. Returns and Refunds:

• We offer a hassle-free return policy. You can return unopened and unused products within 5 days of receiving your order.
• We also accept returns for damaged packages.
• You can find more details about our return and refund policy on the Refund & Returns Policy page.
• Please note that the return shipping fee will be the customer’s responsibility.

6. Disclaimer:

The information on the Website is provided for informational purposes only and is not intended as a substitute for professional medical advice. You should always consult with your veterinarian before giving your pet any new product.

7. Limitation of Liability:

We will not be liable for any damages arising out of or related to your use of the Website, including, but not limited to, direct, indirect, incidental, consequential, or punitive damages.

8. Termination:

We may terminate your access to the Website at any time, for any reason, without notice.

9. Governing Law:

These Terms shall be governed by and construed in accordance with the laws of India.

10. Entire Agreement:

These Terms constitute the entire agreement between you and us regarding your use of the Website.

11. Changes to the Terms:

We may update these Terms from time to time by posting a revised version on the Website. You are bound by the most recent version of these Terms on each occasion you access the Website.

12. Contact Us:

If you have any questions about these Terms, please contact us through our Contact Us page.